Privacy and Security
Twin Oak Privacy Policy
Effective January 1, 2004 Twin Oak Credit Union will be subject to the Personal Information Protection and Electronic Documents Act (PIPED Act). To comply with the act your credit union has adopted the Credit Union Code of Protection of Personal Information (the Code). more...
Member Security
At TwinOak Credit Union, we know that security is as important to you as it is to us. We want to ensure that your online experience with us is both safe and secure.
Protect your PIN, Protect your Money!
Interac Association and its members continue to work together to protect you from debit card fraud and remind you to protect your Personal Identification Number (PIN). more...
Debit Card Fraud
While Interac services are among the most secure and reliable forms of electronic payments in Canada, debit card fraud may still occur. more...
Fraud and Security
When you access the Internet through e-mail or the World Wide Web, it’s important to safeguard your personal information. Here are some steps you can take to keep your information secure, especially while conducting online transactions with external businesses. more...
Phishing: a new form of identity theft
The term phishing refers to luring techniques used by identity thieves to fish for personal information in a pond of unsuspecting Internet users. more...
Vishing or Voice Phishing
"Vishing" or "Voice Phishing” is the act of leveraging a new technology called Voice over Internet Protocol (VoIP) in using the telephone system to falsely claim to be a legitimate enterprise in an attempt to scam users into disclosing personal information. more...
Money Laundering - A Preventative Guide
Money laundering is the process whereby criminals conceal illicit funds by converting them into seemingly legitimate income. more...
SafeCanada.ca
Links to information and services on public safety in Canada. There are dozens and dozens of links to information that helps protect consumers, homeowners and businesses. more...